Effective September 23, 2026
Sequence Matters Supply respects your privacy. This policy explains the information we collect through sequencematterssupply.com, how we use and share it, and the choices available to you.
Information We Collect
We may collect information you provide when you create an account, place an order, contact support, or submit a claim, including your name, email address, billing and shipping address, order details, account information, and communications with us. Checkout may also collect date-of-birth or age-confirmation information used to enforce our 21+ purchasing requirement.
For cryptocurrency transactions, we may receive or retain transaction identifiers, wallet-related transaction information visible on the applicable blockchain, payment amount, and verification status. We do not need your private wallet keys and will never ask you to provide them.
Our website and service providers may automatically collect technical information such as IP address, browser and device information, cookie identifiers, login/session information, pages viewed, and security or diagnostic logs.
How We Use Information
We use information to operate the website; create and manage accounts; process, verify, fulfill, and support orders; calculate shipping; provide tracking; respond to questions and claims; prevent fraud and abuse; maintain security; comply with legal, tax, accounting, and recordkeeping obligations; and improve our services.
Service Providers and Sharing
We may share information as reasonably necessary with service providers that support our operations, such as website hosting and e-commerce providers, email providers, shipping carriers and shipping-label services, payment or blockchain-verification services, analytics/security providers, and professional advisers. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. We do not sell personal information for money.
Cookies and Similar Technologies
WordPress, WooCommerce, and related services may use cookies or similar technologies for essential functions such as login sessions, shopping-cart operation, checkout, preferences, fraud prevention, and site security. Your browser may allow you to restrict cookies, but disabling essential cookies can prevent parts of the site from working correctly.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, dispute resolution, and legal, tax, accounting, or recordkeeping requirements. Retention periods vary depending on the type of information and applicable obligations.
Security
We use reasonable administrative and technical measures intended to protect information. No internet transmission, website, or storage system can be guaranteed completely secure.
Your Privacy Choices and California Rights
You may contact us to request access to, correction of, or deletion of personal information associated with you, subject to identity verification and exceptions required or permitted by law. California residents may have additional privacy rights depending on the applicability of California privacy laws to our business. We will not discriminate against you for exercising an applicable privacy right.
Age Requirement
Purchases are limited to persons age 21 or older. Our services are not directed to children, and we do not knowingly seek to collect personal information from children.
Third-Party Services and Links
Our site may link to or interact with third-party services. Their privacy practices are governed by their own policies, and this policy does not control their independent practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above identifies the current version.
Contact
Privacy questions or requests may be sent to support@sequencematterssupply.com.